Phone:03 9523 9009  Address: 361 Glen Huntly Rd, Elsternwick




 

Shipping - When will my purchase arrive?

 Soul 2 Sole Shoes online currently uses secure delivery (Registered Post) via Australia Post which requires a signature on delivery or you will need to pick them up at Post Office. Unfortunately, Australia Post cannot leave insured goods at the door.  

We suggest you provide your daytime delivery address when you make your order to ensure the safe arrival of your delivery, as Soul 2 Sole Shoes does not accept responsibility for lost or stolen goods once Australia Post notifies us that your parcel has been delivered.

Estimated delivery times dependent on your location:

Metropolitan areas: 5-7 working daysRegional areas: 7-10 days after dispatch.


Returns

 Soul 2 Sole Shoes online store is happy to offer exchanges or refunds on items purchased within 14 days of the original purchase date.Items returned must be in their original condition and packaging with all appropriate labels and tags attached and your receipt included.

ALL RETURNS NEED AN AUTHORIZATION PRIOR TO RETURNING.

If you’d like to make an exchange or a refund please notify us by calling (03) 9523 9009 or send us an email to sales@soul2soleshoes.com.au and we will provide you with our return postage address.

Refunds or exchanges will not be processed until we receive your goods, so you may wish to use a postal service or courier with a tracking option to ensure your item has been delivered.